Tech Support

Welcome to Jorvik Radio's Support Hub

Here you will find tutorials on how to use our systems, all the latest policies, and all the contact information you need if you need any support.

Need Support?

URGENT ISSUES

for urgent issues where the station is off-air (or at immediate risk of going off air), please use the Technical Support channel on WhatsApp and put "URGENT" at the start of your message.

NON-URGENT ISSUES

fill out a support request form at jorvikradio.zohodesk.eu - you'll need to:
- sign up / sign in
- press to submit a ticket
- provide the details of what you need
- let us know whether it's:
  - high priority (time critical)
  - normal priority
  - low priority

If there are any issues and you are unable to access either WhatsApp or the Support Portal, email support@jorvikradio.com and a member of the team will help you get access.

Myriad Anywhere

Access Myriad Anywhere from your browser - it is designed to run on Chrome, Edge, or Firefox.

Unfortunately, web browsers are regularly updated in 'the background' and sometimes this has an adverse effect on more complex browser based applications, particularly in respect to real time audio. If you are experiencing issues while using Myriad Anywhere, we would recommend downloading and using the desktop client application.